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Get the names of your loved ones etched in gold and diamond jewellery (Rings and Pendants) with no extra charges.
To get your custome design made, call us at +91 8032 562 878 or email us at email@example.com
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Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. At Jewel Country, we offer free shipping (within India) on all orders, which will be shipped through the best of the courier companies like Blue Dart. This comes fully secured and safe, with complete transit insurance.
Our products reflect our passion for high quality and beauty. This is why all our products are packed with utmost care in elegant boxes along with the relevant certificates and product related information. We also provide tamper proof packing on our delivery boxes so as to ensure that you receive the product just like you see on the website. We request that you inspect the package for any damage or tampering before receiving or signing for receipt.
We also provide free gift packaging in case your purchase is intended as a gift, and include a dedication card with your personal message. Write to us at firstname.lastname@example.org to send in your request for gift wrapping.
Here at Jewel Country, we want you to be completely satisfied with your purchase. However, should you have second thoughts about your purchase, our 30 Day Return Policy allows you to be eligible for a 100% refund, within 30 days from the date of purchase of the product. We offer free return shipping within the first 30 days.
Conditions for Returns
Our returns policy is designed to make the process of returning products as simple as possible. To process a return request for your online purchase, write to us at email@example.com within 30 days from the date of purchase.
Every product comes with a security tag which needs to be intact, breaking of which will void the returns. Free return shipment will be provided within the first 30 days.
Products purchased at a discount, will be refunded at the discounted price.
Jewel Country will send a packaging cover, which has to be used to return the product. The item will be checked and packed by the courier agent. We request you to make sure the product is undamaged and contains all the relevant certificates.
All refunds will be processed within two weeks, in the form of the original purchase method.
We understand that styles and designs change with time, that's why we offer a Lifetime Exchange Policy. Under this policy, you can exchange any undamaged Jewel Country product anytime in the future for another product at an attractive exchange price.
To process a request for exchange, write to us at firstname.lastname@example.org and we'll guide you through it.
Jewellery purchased at Jewel Country would be exchanged at the following rates:
- Studded Jewellery exchanged at 80% of their market value.
- Gemstone Jewellery exchanged at 70% of their market value.
- Plain Gold Jewellery exchanged at prevailing rate of Gold.
- Loose Diamonds exchanged at 90% of their current market value.
- In each of the above case, the market value to be determined by Jewel Country Gemstones Pvt. Ltd.
We understand that you might be hesitant about buying online, especially a high ticket item like jewellery. We try to make this process easier by giving you multiple payment options like Credit cards, Debit cards, Net Banking, Cheque / DD, RTGS, and also Cash on Delivery where the maximum order value is Rs. 25,000. You can choose the option that you find most convenient.